Frequently Asked Questions

REGISTRATION

How do I use this website?
How do I register?
When can I register?
Can I sign up a friend or family member?
How will I know if I get into a class?
What happens if a course is full?
How do I cancel or transfer my registration? Can a class be cancelled because of low enrollment?
What is your cancellation/refund policy?
How do I register for the Nursing Assistant Test Out?


PAYMENT

What are your policies for payment of fees?
Can a third party (employer, workforce agency) pay my fees?
Do you offer a senior citizen discount?
Can I use financial aid?
Do you offer scholarships?
 


ATTENDING CLASSES

Where do classes meet and how do I get there?
Where do I park?

What happens in case of inclement weather?
How do I access my online class?


ANYTHING ELSE

Where is the Continuing Education office?
Can
I get a transcript or certificate of completion?

Can I purchase gift certificates?
How do I schedule training to be offered onsite at my business?

I’d like to teach a class for you. What do I do?
What is your privacy policy?

 

 

 

 


How do I use this website?
Browse our catalog: Click on 'Browse Classes' on the menu bar to the left to browse by subject area. Click on course titles to find full course descriptions, teacher biographies, and other pertinent course information.


Search our catalog: Click on 'Search for Classes' on the menu bar to the left to search for a class by title, instructor, date, or keyword.

Request a catalog: See where it says 'Send me a catalog' in the top left corner? Click there to provide us with your mailing address and we will send you a current course schedule.

Sign in: If you are new to our site, you will need to create a new student profile. Creating a profile will provide you with your own personal, password-protected account. Having an account will allow you to register online and track your course selections. Click on 'Sign In' on the menu bar to the left and follow the prompts.

Please choose a login that you will remember easily. The demographic information is optional, and is used by the College strictly for planning and statistical purposes. You will receive a copy of your profile via email.

After you have created a student profile (and on subsequent visits when you sign in), you will notice additional menu options that will allow you to edit your profile, check your current registrations, and view your transactions.

Register Online: Browse through the catalog and click the boxes next to the classes that you are interested in; then add them to your shopping cart. Follow the directions to complete your registration at our secured site with your credit card. You will receive an email confirmation within 24 hours. If a class is already filled, the box will be black and you will not be able to check it. You will be able to select an option of being placed on a
waiting list.
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How do I register?
Online: Click on the 'Courses' link to the left to browse through our catalog. When you find classes that you want to take, add them to your shopping cart. Login or create your student profile and then checkout via our secure server, using Visa, MasterCard, or Discover.

By mail: Print and complete our registration form. Mail along with your payment (check, money order, or credit card) to:


Minneapolis Community & Technical College
Continuing Education & Training
1501 Hennepin Ave
Minneapolis, MN  55403


By fax or phone: Print and complete our registration form, along with credit card information, and fax it to 612.659.6505. You may also call us during business hours at 612.659.6500 to register and pay with a credit card.

In person: Register at our office, located on the 3rd floor of the Management Education Center, on the corner of 13th Street and Harmon Place.

Office hours:
Monday and Tuesday: 8 a.m. to 6 p.m.
Wednesday and Thursday: 8 a.m. to 4:30 p.m.
Friday: 8 a.m. to 4 p.m.

 

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When can I register?
Registration opens approximately two months before the start of a term. We offer three terms per year: Fall (September – December), Winter/Spring (January – May), and Summer (June – August). Online registration closes two days before a class begins, but you may still register by phone up until the day of class provided space is available.

We encourage you to register as early as possible. Some classes require materials to be ordered in advance and others fill quickly. Also, we must determine if we have sufficient enrollment to run a class about a week in advance. Note about classes with textbooks included: if you register fewer than three days before a class starts, we may not be able to provide a book for you until the second class session.

 

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Can I sign up a friend or family member?
When registering online, a profile must be created for each student. If you are registering by mail, complete separate registration forms for each person.

 

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How will I know if I get into a class?
If you register online, you will be able to see whether there is still space available in a class. Once you complete the checkout and payment process, you are registered. You will receive an automatic email confirmation.

If you register by mail, phone, or fax and provide an email address, you will receive a confirmation by email within 48 hours. We cannot guarantee that a confirmation email will reach you, so you are always welcome to call us to confirm your registration.

If you do not provide an email address, you will not receive a confirmation. You are welcome to call us to confirm your registration.

 

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What happens if a course is full?
If you’re registering online and a course you’re interested in is full, you can request to be placed on the waiting list. If you attempt to register by mail or phone for a course that is full and you provide your email address, we’ll add your contact information to our waiting list. Your credit card will not be charged if you are place on the waiting list.

If space opens up in the class, we will contact the first person on the waiting list by email. You will have 24 hours to register (preferably online) before we move to the next person on the list. You cannot be placed on a waiting list if you don’t provide an email address.

 

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Can a class be canceled because of low enrollment?
In most cases we require at least five students for a class to run. If we have to cancel a class due to low enrollment, we will notify you by email or phone at least 24 hours before the class is scheduled to begin. If we have to cancel your class, you can request a full refund of your tuition or transfer to another course of your choice, space permitting.

 

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How do I cancel or transfer my registration? What is your cancellation/refund policy?
Please call us at 612.659.6500 to cancel or transfer your registration. Our refund policies are:

Face-to-face classes: If you need to cancel your registration and do so at least three full business days before the class starts, you have the option of receiving a full refund or transferring to another class. No refunds will be granted for cancellations requested fewer than three days before a class starts.

Online courses with a designated start date: refunds are not granted on or after the course start date.

Online courses without a designated start date: refunds are not granted once you are officially registered and materials have been sent to you.

 

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How do I register for the Nursing Assistant Test Out (NATO)?
You must register for NATO in person at the Continuing Education office (Management Education Center, 3rd floor) during office hours. Registration is on a first-come, first-served basis. In order to register, you must bring:

  • Two forms of identification: both must have a signature, and one must have a photo
  • Payment or payment authorization from a third party funder in the amount of $195
  • The signed application and course completion form from your training program, if you took it within the last two years


If you are retaking a test, you must bring the paperwork from the previous test.

 

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What are your policies for payment of class fees?
Full payment must accompany your registration. Payment may be made by check, money order, cash, MasterCard, Visa, or Discover. You may be eligible for the
FACTS payment plan program, depending on the length and start date of your course.

Checks returned to the College for insufficient funds will result in a $25 charge.

 

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Can a third party (employer, workforce agency) pay my fees?
Yes. A third party can pay your course fees directly at the time of registration, or we can bill them provided we receive an authorization for payment. Authorizations must contain the following information:

  • Your name
  • the class(es) you're taking
  • the total fee authorized for that registration
  • the address to which we can send an invoice
Authorizations can be faxed to us at 612-659-6505, emailed to continuinged@minneapolis.edu, or delivered in person. Authorizations must be accompanied by your complete registration information (your name, address, phone, email).

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Do you offer a senior citizen discount?
Senior citizens (age 62 and over) may register for classes at the discounted rate of $45 plus the cost of any course materials, on a space available basis, provided the class is not online or offered by a partner provider. In order to receive the senior discount, you must register the day before the class starts, by phone with a credit card, or in person.

 

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Can I use financial aid? Do you offer scholarships?
Continuing Education classes are non-credit, so they do not qualify you for financial aid. MCTC does not currently have any scholarship programs for non-credit courses.

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Where do classes meet? How do I get there?
Most Continuing Education classes meet at our downtown campus.
Getting to MCTC is easy. You can find a map and directions here.

Some classes meet at our community partners’ sites, in which case those locations will be noted in the class description and on your confirmation. You can find details about those locations on our partners' websites:


Four Seasons Dance Studio
St Louis Park Community Education
St Paul College
IT Training Center


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Where do I park at MCTC?
MCTC has a
parking ramp located across Hennepin Avenue from the main campus, connected by skyway. It requires a $5 payment upon entry. Each entry lane is equipped with an auto-cashier that accepts cash, Visa, or MasterCard. Discounted parking ($2.50 per entry) is available by purchasing parking vouchers in the MCTC Bookstore or the Helland Center C-Store. Tell the cashier you are a continuing education student.

If your class starts after 4:30 p.m. or on the weekend, you may park in the ramp without a permit. If your class meets during the day, please display your visitor parking permit on your dashboard (provided as part of your confirmation letter or by asking the ramp office).

Electronic metered street parking is also available around campus.

 

 

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What happens in case of inclement weather?
For announcements of school closings due to inclement weather, please check our website, call 612.659.6000, or listen to WCCO 830AM. We will not issue refunds for classes that have been postponed due to inclement weather or other circumstances beyond our control. We will make every effort to reschedule those classes.

 

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How do I access my online class?
If you registered for a class offered online through Ed2Go, you will access your class through this site by doing the following (you will also get this information through your confirmation):

  • Login to your account
  • Click on the 'Registrations' in the menu on the left
  • Locate the class and click its corresponding 'Go To Class' link


If you registered for a course or career training certificate offered online through Gatlin Education Services, you will receive an email from Gatlin with instructions on how to access your online classroom. If you do not receive the email from Gatlin, please contact us to have it re-sent. No refunds will be issued for courses and career training certificate programs offered through Gatlin Education Services. Since these courses do not have a designated start date, you are not eligible for a refund once you have been officially registered and materials have been sent to you.
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Where is the Continuing Education office?
Click on 'Contact Us' above for our location, office hours, and staff directory.

 

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Can I get a transcript or certificate of completion that shows my contact hours/CEUs?
You are always able to print your own transcript, which shows your CEUs attained, using our registration system! Login and click on 'My Transcripts' to view and print your transcript. You're also able to print your own transaction receipt.

We can provide formal certifcates of completion for individual classes or for certificate/series programs upon request. To request your certificate of completion, call or email our office within 60 days of the end of your final class (click on 'Contact Us' above for contact information and office hours) and we will mail you one, deliver it to your next class, or you may pick it up at our office. There is a $5 charge for certificate requests made later than 60 days from the completion of your final class, or for certificate re-issues.


In order to qualify for a certificate of completion for an individual class or a certificate/series, you must complete all required coursework and meet attendance requirements (as verified by instructor attendance records). Your hours attended will be reflected on your transcript and certificate of completion.

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Can I purchase gift certificates?
Yes! Share the magic of lifelong learning! Purchase a gift certificate for a specific class or for a dollar amount that can be applied to a class of the recipient’s choice. Click on 'Buy eGift Card' in the upper right corner to purchase.

 

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How do I schedule training to be offered onsite at my business?
Nearly every class we offer can be tailored to your needs and delivered at your work site for a group of employees. Customized training offers innovative, flexible, and cost-effective solutions to your business challenges. Click on the 'Customized Training' link at the top of the page to contact one of our program directors about how we can help you optimize the talent you hired!

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I’d like to teach a class for you. What do I do?
Find everything you need to know about teaching for MCTC Continuing Education, including a course proposal form, by clicking on the 'Teaching for Us' link to the left.

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What is your privacy policy?
MCTC is committed to protecting your privacy online.  We do not sell or trade your personal information to others. We may use the information collected to contact you regarding class changes or cancellations, special promotions, new course information, or upgrades to the website.  Also, we do not store your credit card number on our website.

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